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Terms & Conditions

Effective Date: July 30, 2023

Welcome to Suntricity LLC, a solar panel distributor company. We are delighted to have you as our valued customer. By accessing our website, placing orders, or engaging in any transaction with us, you agree to be bound by the following Terms of Service. Please read this document carefully before proceeding with any purchase or use of our services.

  1. Agreement to Terms By using Suntricity LLC's website, products, or services, you acknowledge that you have read, understood, and agree to these Terms of Service. If you do not agree to these terms, please refrain from using our services.

  2. Products and Services Suntricity LLC provides solar panels and related products for residential, commercial, and industrial purposes. We offer sales, distribution, and customer support services. Our products and services are subject to availability, and we reserve the right to modify or discontinue them at any time without prior notice.

  3. Orders and Payment a. Orders: Placing an order with us constitutes an offer to purchase products from Suntricity LLC. We reserve the right to accept or decline any order at our discretion. Upon receipt of your order, we will send an order confirmation via email, indicating that we have received your request.

  4. Shipping and Delivery a. Shipping: Suntricity LLC will arrange for the shipping of products to the address provided during the order process. The risk of loss or damage to the products transfers to the customer upon delivery to the carrier. We are not responsible for any shipping delays or issues caused by the carrier. b. Delivery: While we strive to meet estimated delivery times, these are not guaranteed. Delays may occur due to factors beyond our control, such as weather conditions or logistical challenges.

  5. Limited Warranty Suntricity LLC provides a limited warranty for its products. The specific terms of the warranty are detailed in our Warranty Policy, which you can find on our website.

  6. Intellectual Property All content, trademarks, logos, and intellectual property displayed on Suntricity LLC's website are the property of the company or its licensors. You may not use, modify, reproduce, or distribute any of our intellectual property without prior written consent.

  7. Privacy Policy Your privacy is essential to us. Please refer to our Privacy Policy, available on our website, to understand how we collect, use, and protect your personal information.

  8. Limitation of Liability In no event shall Suntricity LLC be liable for any indirect, consequential, incidental, punitive, or special damages arising from the use or inability to use our products or services.

  9. Governing Law and Jurisdiction These Terms of Service shall be governed by and construed in accordance with the laws of Texas, without regard to its conflict of laws principles. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in [State/Country].

  10. Modifications Suntricity LLC reserves the right to update, modify, or amend these Terms of Service at any time without prior notice. Any changes will be posted on our website, and your continued use of our services after such modifications will signify your acceptance of the updated terms.

By using Suntricity LLC's products and services, you agree to abide by these Terms of Service. If you have any questions or concerns, please contact us at Suntricity LLC, 4447 N Central Expwy., Ste 110-108, Dallas, Texas 75205 or info@suntricity.ai

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